Safety Academy USA Refund/Cancelation Policy
Product refunds
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Returns with valid proof of purchase will receive a refund based on the initial form of payment, such as the credit card used for the purchase. "Valid Proof(s) of Purchase" includes the order number, order confirmation email, original sales receipt, pack slip, or return barcode.
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Returns without Valid Proof of Purchase must be returned using valid ID and will receive store credit for the lowest selling price. Store credit may be used for in-store merchandise purchases only.
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To be eligible for a refund, products must be in a clean and resalable condition. Certain items specified below may not be returned once they have been opened.
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The following identification is accepted for returns: U.S. or Canadian Driver's License, U.S. State ID, U.S. Military ID, or U.S. Passport.
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Custom printed items are non-refundable.
Cancelation of a Training Class
Students may cancel a scheduled training class up to 48 hours prior to class date and receive a full refund.
Students canceling a scheduled training class less than 48 hours will receive a 50% refund.
Students may reschedule a class at any time for sickness and or family emergencies without loss of any monies. Students must attend a follow up class within 4 months of cancelation. If the student does not reschedule within 4 months, the class fee will be forfeited, and they will have to reapply with all fees applicable.